Some people have reported that turning off stereoscopic 3D ('3D Vision') solves the problem.That's not the problem solved, but it identifies which version of the problem you have. If you have such a display, try turning your desktop refresh rate and/or resolution down, and seeing if you can start then. The problems with high-frequency displays discussed elsewhere () sometimes manifest as startup failure.For some people that this hasn't helped, completely uninstalling these before reinstalling has helped. Some people got over these problems by running the VisualC and DirectX redistributables found in the game's install directory (in subdirectories, possibly).If it's Steam error 53, or "still encrypted", that usually means the install has gone slightly wonky in some way, or security software is getting in the way.Some with under-powered cards that support the right version of DirectX will get a bit further and then crash, or get strange graphics problems. People with graphics that don't support DirectX10.1 report this sort of problem, generally. Check whether you actually meet the minimum requirements.If you have integrated graphics that aren't Intel or AMD (or nVidia, if they make any), this game most likely won't work for you. If you don't have Intel integrated graphics, look at the AMD/nVidia website as appropriate. However, create backups and a restore point first, as there are some systems where the OEM drivers are actually necessary. This will give you a warning that you have manufacturer-specific drivers installed, and should update from them given that you can't, go with the Intel drivers. If you have Intel integrated graphics, and the OEM drivers (eg HP) are old, try installing the drivers provided by Intel. Instructions on how to do this may be found in the OP of the "game crashing" pinned thread. It may help to provide your dxdiag report. Drivers should only come from manufacturer websites (either specific hardware manufacturers or nVidia/AMD/Intel) If you're part way through setting up a game, or looking at the credits, or whatever, use a different thread.ĭO NOT download supposed fixes from untrusted websites, torrents etc. If the game crashes very soon after reaching the main menu, use this thread. If you can't get to the main menu, that is this thread. If you can start a game, but then crash, that's not this thread. We're trying to keep this thread to straight reports. Other threads will be closed, or merged in here, at moderator discretion. This is not a place to rant about it, but feel free to express your displeasure in a polite and restrained way while reporting. Please include your system specs, and preferably a link to a pastebin of your dxdiag (use Google to find out what that means if you don't know).
Please use this thread to report the game failing to start, or failing to start fully.
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